Termini e condizioni del servizio

Terms of Service

Last Updated: 2026

Welcome to this website.

Please read these Terms of Service carefully before using this website and purchasing related products. By accessing this website, registering an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

Article 1: Scope of Application

These Terms of Service apply to all access, browsing, registration, and purchasing activities conducted through this website.

This website primarily offers products and services to consumers in Italy and the European Union.

Article 2: User Eligibility

Users of this website must meet the following criteria:

*   Be at least 18 years of age;
*   Possess the capacity to enter into legally binding contracts;
*   Provide true, accurate, and complete information;
*   Comply with applicable laws and regulations.

Users are responsible for all activities that occur under their accounts.

Article 3: Product Information

We strive to ensure the accuracy of product information displayed on the website, including:

*   Product images
*   Product descriptions
*   Product specifications
*   Product prices
*   Stock status

Due to differences in display devices, product colors and details may vary slightly from the actual items.

We reserve the right to modify product information at any time.

Article 4: Pricing and Payment

All product prices are as displayed on the website.

Unless otherwise stated, prices include applicable taxes.

Accepted payment methods include:

*   Credit card
*   Debit card
*   PayPal
*   Bank transfer
*   Cash on delivery (where applicable)

We reserve the right to refuse or cancel orders involving irregularities, including but not limited to:

*   Pricing errors
*   Insufficient stock
*   Suspected fraudulent transactions

Article 5: Order Confirmation

Upon submitting an order, you will receive an order confirmation notification.

Order confirmation does not constitute the formation of a contract.

The sales contract is deemed formally concluded only after the goods have been shipped.

If we are unable to fulfill an order due to insufficient stock or other reasons, we will notify you promptly and arrange a refund.

Article 6: Delivery Services

We will make reasonable efforts to complete delivery within the estimated timeframe.

Delivery times may be affected by the following:

*   Public holidays
*   Extreme weather conditions
*   Customs inspections
*   Delays caused by logistics companies
*   Force majeure events

We are not liable for delays caused by third-party logistics providers. ## Article 7: Right of Withdrawal and Returns

In accordance with EU consumer protection regulations, consumers have the right to withdraw from the contract without giving any reason within 14 days of receiving the goods.

Please refer to the "Return and Refund Policy" for specific rules regarding returns and refunds.

Returned goods must be in their original, unused, and resalable condition.

Article 8: Product Warranty

Consumers are entitled to statutory quality guarantee rights as provided by law.

Please contact customer service promptly if the product has manufacturing defects or quality issues.

Normal wear and tear, improper use, or damage caused by the user are not covered by the warranty.

## Article 9: Intellectual Property Rights

All content on this website is protected by intellectual property laws, including but not limited to:

* Trademarks
* Trade names
* Images
* Text
* Videos
* Graphic designs
* Website layout

Unauthorized copying, dissemination, modification, or commercial use of the content is prohibited.

Article 10: User Code of Conduct

Users shall not:

* Provide false information;
* Engage in illegal activities;
* Interfere with the normal operation of the website;
* Distribute malicious software;
* Infringe upon the legitimate rights and interests of third parties;
* Engage in unauthorized data collection.

We reserve the right to suspend or terminate services in the event of a violation of the above provisions.

Article 11: Limitation of Liability

To the extent permitted by law, we shall not be liable for:

* Indirect losses;
* Loss of profits;
* Loss of data;
* Business interruption;
* Failures of third-party services;
* Losses caused by force majeure events.

This clause does not affect the mandatory rights consumers are entitled to by law.

Article 12: Force Majeure

If the performance of obligations is prevented by force majeure—including but not limited to:

* Natural disasters
* War
* Government restrictions
* Epidemics
* Network failures
* Transportation disruptions

—the relevant obligations may be suspended without constituting a breach of contract.

Article 13: Privacy Protection

We will process your personal information in accordance with the "Privacy Policy."

By using this website, you consent to the relevant data processing practices.

## Article 14: Modification of Terms

We reserve the right to modify these Terms of Service in accordance with laws, regulations, or business needs.

Updated terms will be published on the website and become effective immediately.

Users are advised to check for the latest version regularly. ## Article 15: Applicable Law and Dispute Resolution

These Terms of Service are governed by applicable EU consumer protection regulations and relevant Italian law.

In the event of a dispute, the parties shall first seek to resolve the matter through amicable negotiation.

If such negotiation fails, the dispute may be submitted to a court of competent jurisdiction.

Consumers have the right to seek redress from the competent authorities in their place of residence in accordance with the law.

Article 16: Contact Us

If you have any questions regarding these Terms of Service, please contact us via our customer service channels.

We will provide assistance as soon as possible.